Good evening,
As a first assignment, I propose to demonstrate why digital skills will be necessary for my dream career. An example of job I would apply for is posted on this link: not only is it the position I would like to have in a few years but it is in a luxury hotels and situated in Australia, the country I will try to go and live in.
To become Director of Revenue Management, the qualities and skills I will need to have are the following:
- Good communication skills: important to be a good communicator and listener
- Good team player and leader
- Good sales ability
- Good marketing knowledge
- Problem solver
- Decision maker
- Analytical and data finder, curious, organized
- Good environment understanding
- Success oriented
- Highly committed
- Creative thinking
- Ability to work unsupervised
- Ability to cope with stress
AND last but not the least, I will need to be computer literate and e-literate. Indeed, a strong knowledge of Excel, Word and Powerpoint is a minimum, as well as the ability to use complex computer systems of distribution and reservation. Concerning the internet skills, the Revenue Manager is evolving in a fast changing environment and he has to keep up to date constantly to make forecasts, anticipate and find the best strategy for the pricing. Internet and the related new technology, including the blogs, smartphones, social networks and all kinds of online websites and distribution channels will be his best tools to find the information he needs. Being able to select the right, reliable information in this vast network will be also essential. Indeed, it is one thing to know how to use internet and where to look for information, it is another not to be lost in the flows... This ability is also a skill and different tools are made to facilitate the research.
As 50% of the job of a Revenue Manager relies on computer skills and digital knowledge, it makes no doubt I have no choice but working hard to learn the skills that I lack...
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